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payment
Payment can be made by Visa, Mastercard (via paypal) or direct deposit into the following account;
Account Name: Rudy & The Dodo Pty Ltd
BSB: 032-189
Account Number: 196487
Branch: Westpac, Wahroonga NSW
Please put your name in the reference field.
Credit card payments are made through Paypal, which is world-wide secure payment. Alternatively, you can pay by direct deposit into the bank account details provided.
delivery
Please see delivery tab for complete details on domestic and international deliveries.
returns
We are happy to refund should you have any sizing issues or problems with the quality of a product. We ask that you contact us within 7 days of receipt of the order so the problem can be rectified immediately.
Please ensure products are returned as new, with tags and in original packaging.
Please contact us on julia@rudyandthedodo.com.au before returning any goods.
product descriptions
We attempt to be as accurate as possible with product descriptions. If you believe a product offered by us is not as described, please return it in unused condition as per our returns policy.
privacy
We are committed to keeping your personal details confidential and secure. We will not sell, rent/lease or loan your personal information to any other organisation or business. We will only utilise your personal details to process your order and to provide you with a more personalised service. A cookie is used to collect anonymous traffic data and this aggregate, non-personal information is collated to assist in analysing the usage of the site.”
gst
Unless stated to be otherwise, all of our products are GST inclusive. GST means the Australian goods and services tax charged under A New Tax System (Goods and Services Tax) Act 1999 (the "Act"). Tax invoice means tax invoice as defined by the Act.
risk of loss
All items purchased from us are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier. Please note that products being delivered by courier may be left in a relatively safe place if you are not home upon delivery. Please advise when you place your order if this is not appropriate.
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